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FAQ
How can I order and pay?
You can order directly through our online store or contact us using the provided contact methods.
Payments can be made via credit or debit card, paypal or cash on delivery.
What is the price and delivery time? Which courier will deliver my package?
Delivery is free for orders over €50 and €5 for orders below this amount.
After placing your order, the products will be delivered to you within 0 working days by DHL to the address you provide.
Can I return the products?
You can return the products within a 14-day period from the date of receipt, provided that they have not been used. Unpackaged promotional sets or only part of them cannot be returned. To initiate a return, please contact us via email at [email protected].
What makes Chillama supplements different from other brands?
Chillama focuses on specially developed formulas with a higher concentration of key active ingredients. Our products are all-natural, vegan, and created by experts with over 20 years of experience.
Are Chillama products vegan and cruelty-free?
Yes, all Chillama supplements are 100% vegan and cruelty-free. We believe in ethical sourcing and sustainability.
How do I know which Chillama product is right for me?
Our website provides detailed information about each product's benefits and ingredients. If you need personalized assistance, feel free to contact our support team.
Can I take Chillama supplements with other medications?
While our products are natural, it's always best to consult with a healthcare provider to ensure there are no interactions with your current medications.
How do I use Chillama supplements?
Each product comes with specific usage instructions. You can also find this information on our website under the product description.
Are Chillama products safe for pregnant or breastfeeding women?
We recommend consulting with a healthcare provider to determine if our products are suitable for you during pregnancy or breastfeeding.
How long does it take to see results with Chillama supplements?
Results may vary depending on individual needs and the specific product. Please refer to the product description for more information.
Do Chillama supplements contain any allergens or artificial additives?
Chillama products are free from artificial additives and harmful chemicals.
How do I store Chillama supplements?
Store Chillama products in a cool, dry place away from direct sunlight.
Can children take Chillama supplements?
Chillama products are formulated for adults. Please consult with a healthcare provider for recommendations regarding children.